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Hey Butterball, why is my turkey on fire?

  • Carol Miller has spent nearly three decades talking turkey
  • She talks about some of the most bizarre questions, comments received at the Butterball Hotline

So you tried and failed to defrost your 20-lb. turkey an hour before Thanksgiving dinner? Or, maybe you tried to impress your new boyfriend with your mad cooking skills and ended up with a bird ala "National Lampoon's Christmas Vacation."

It's cool. Don't panic. Believe it or not, there is a 911 of sorts for your conundrum.

Carol Miller has spent nearly three decades talking turkey -- sorry, we had to do it -- for the Butterball Turkey Talk-Line.

She's addressed her fair share of turkey emergencies -- some legitimate, some ridiculous. Here's Miller, via Skype, giving us a look behind the curtain of the Butterball hotline. And, in case you face a turkey trauma, the number is 1-800-BUTTERBALL. Learn it, live it, love it!

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