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Captain Netflix? Meet Captain Kirk!

  • Netflix customer service rep conducts service chat as a 'Star Trek' captain
  • Showbiz Tonight introduced Mike Mears to a real 'Star Trek' captain, William Shatner!

Netflix employee/"Star Trek" fan Mike Mears probably thought that being called "The Best Customer Service Rep Ever" was going to be the most exciting thing to happen to him this week. Well, Showbiz Tonight proved him wrong.

Mears is riding a wave of Internet fame for a recent online service chat with a Netflix customer that turned into an impromptu "Star Trek" improv; Mears assumed the guise of a "Star Trek" captain and the Netflix customer went into character as a Starfleet lieutenant. Their amusing Trek talk was posted to Reddit and quickly went viral.

Mears appeared on Showbiz Tonight to tell us about his newfound Internet fame, but what we neglected to tell Mears was that he'd be speaking with another Showbiz Tonight guest: Captain James T. Kirk himself, William Shatner! How did Mears react to this surprise chat with his idol? Set phasers to "Freaked Out!" tonight on Showbiz Tonight at 11p.m. ET/PT.

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