Washington, D.C., to Honolulu for $10? Vacations to Chicago or the West Coast for $5? That's just a taste of the rare treat some United Airlines' website customers got on Thursday.
The company said human error, not a computer glitch, made some fares $0, allowing travelers to book flights and just pay the airport fees and taxes.
One of the people who booked several very cheap flights told CNN that it was "pandemonium in the office" as coworkers tried to buy as many tickets as they could.
United tweeted out Friday that it would honor the tickets.
We’ve reviewed the error that occurred yesterday and based on these specific circumstances, we will honor the tickets.
— United (@united) September 13, 2013
On HLN's News Now, Mike Galanos talked with attorney Anna Yum about what rights the airlines and the lucky passengers have in these situations.