Top complaint for hotel guests: Wi-Fi fees!

  • J.D. Power and Associates put together the top hotels and the top complaints by guests
  • People REALLY hate paying for Wi-Fi

A new survey from J.D. Power and Associates says customer satisfaction among hotel guests is the lowest it's been since 2006. HLN's Clark Howard goes through the top hotels in the three main price categories and also shares some of the biggest complaints by guests!

Join the conversation... welcomes a lively and courteous discussion as long as you follow the Rules of Conduct set forth in our Terms of Service. Comments are not pre-screened before they post. You agree that anything you post may be used, along with your name and profile picture, in accordance with our Privacy Policy and the license you have granted pursuant to our Terms of Service.
Import-ant! Vine makes a huge change
Technology | See all 989 items Import-ant! Vine makes a huge change