It all started in 2011 when someone paid off the layaway balance for a total stranger at a Kmart store. The story caught on
and before we knew it, the same random act of kindness was happening at major retailers all over the country. If you'd like to make someone's day this holiday season, we've put together a handy how-to-guide on how the process works at Kmart, Toys 'R' Us and Wal-Mart
Go to the layaway counter at your local Kmart store
and let the associate know you want to pay off the layaway contract of another customer for the holidays. Provide Kmart associate with the amount you’d like to pay off or the specific in-basket items you’d like to help pay off such as toys, children’s shoes, clothes, etc. The associate will call the customer to tell them their balance has been paid. Layaway items must be picked up in the store where the merchandise is being held within 5 days after the final payment is made.